SHIPPING
Shipping
Processing time and delivery time are shown below. Weekends and public holidays are not counted as business days.
Order processing: 2–4 business days. Your order is prepared, checked, and packed.
In transit: typically 7–12 business days after dispatch (varies by destination).
Tracking updates: tracking may take time to refresh while the parcel moves between hubs.
Important: Delays can happen during peak seasons, customs inspections, or carrier backlogs. If you need an update, message us and we’ll help right away.
Do you ship worldwide?
Yes, VELORA ships internationally. If your country is not available at checkout, message us.
When will I receive my tracking number?
Tracking is provided after dispatch. Updates can take 24–72 hours to appear depending on the carrier.
My tracking hasn’t updated—what should I do?
This is common while the parcel moves between logistics hubs. Message us and we’ll confirm the latest status.